We are able to provide free consultations of up to 90 minutes with an independent NHS continuing healthcare adviser. This is funded by NHS England. Our free ‘Navigational Toolkit’ is designed to help you navigate your assessment or appeal.
As a social enterprise we are committed to providing affordable services. We do not offer exploitative ‘No Win No Fee’ arrangements and our hourly rate is two-thirds cheaper than the rates charged by many other firms.
All of our caseworkers have a background in either health or social care and are experts in the field of continuing healthcare. We aim to share this experience with you, empowering you to make informed choices along the way.
Our caseworkers have managed many hundreds of appeals and recovered over £7million in wrongly paid care fees for families. NHS Independent Panel members regularly tell us that our client representation is amongst the best they have seen.
Feedback from clients following completion of cases has given us a feedback score of 96% between good and excellent, including where an appeal has been unsuccessful.
Beacon caseworkers have built a knowledge base of best practice which we use to help NHS trusts improve their continuing healthcare systems. We’ve been commissioned by CCGs and NHS England to provide training, advice and advocacy services across England.