Appealing an eligibility decision

Full management of your NHS Continuing Healthcare appeal

We offer Full Appeal Management for people who have been assessed as not eligible for NHS Continuing Healthcare and wish to appeal the decision. Our expert caseworkers can manage the entire appeal process on your behalf.

The Full Appeal Management service includes:

  • obtaining all relevant records
  • full comprehensive appeal initiation at each stage (from local review process through to Parliamentary and Health Service Ombudsman)
  • working with you to build a thorough understanding of your care needs
  • comprehensive analysis of all written and verbal evidence, including care records and your Decision Support Tool, to build a case
  • writing all letters, statements and submissions to support your case
  • arranging each stage of the process with your local Clinical Commissioning Group (CCG) and NHS England
  • supporting you at every step of the way, including presenting at appeal panels in person.

Along the way, our caseworkers will keep you updated and explain each step of the process so you can make informed decisions and remain in control.

Why get Full Appeal Management?

Our caseworkers have managed many hundreds of appeals and recovered over £8 million in care fees for families, with a success rate of over 70% in cases brought to appeal.

It is possible to manage an appeal yourself, but the system is not user-friendly or accessible. For many people it can feel confusing and frustrating – and comes at an already stressful time in your life.

By getting us to take the strain you won’t get bogged down in the volume and complexity of the administration and process. We are used to dealing with CCGs and other NHS bodies, we understand the confusing terms used and know how to keep the process moving and what step to take next.

The cost of Full Appeal Management varies according to the complexity of the case and the length of the claim period.

The cost will be based on our hourly rate , which is a fraction of many other firms.

You’ll stay in control because we’ll never tie you in to a long contract and we’ll keep you updated at every stage.

 

To enquire about Full Appeal Management call us on
0345 548 0300 or email
enquiries@beaconchc.co.uk

 

 

Other services

If you need help preparing for an NHS Continuing Healthcare assessment, talk to us about our Assessment Support Service.

If you’ve already had an assessment and are trying to decide whether to appeal, we recommend our Expert Analysis Service to scrutinise your NHS Continuing Healthcare assessment and decision.

If you wish to make a formal complaint about NHS Continuing Healthcare, contact us about our NHS Complaints Service.

Of if you’re not looking for casework, but have a few questions about your assessment and NHS Continuing Healthcare, contact our free Information and Advice Service.