FREE Information and Advice on NHS Continuing Healthcare

Free helpline

Contact our Information and Advice Service for up to 90 minutes of free advice from our trained staff.

Our expert advisers can answer your questions on any aspect of NHS Continuing Healthcare. We have helped thousands of people to understand the eligibility criteria, navigate the assessment process, understand the Decision Support Tool and your assessment, review a decision, or begin an appeal. We can also talk to you about funding policies and issues in your area.

Contact our free NHS Continuing Healthcare Information and Advice Service on:

0345 548 0300

Or complete our Contact Form, and a member of our team will be in touch.

 

Free toolkit

Our free Navigational Toolkit is an essential reference for anyone navigating NHS Continuing Healthcare. It explains the system in detail, how to navigate each stage, and the pitfalls to look out for.

To download the Toolkit, or request a copy by post, enter your details on the right-hand side of this page and click ‘Register’.

The Toolkit contains four documents:

  • How We Can Help
  • Guide to Continuing Healthcare Assessments
  • Guide to Continuing Healthcare Appeals
  • Continuing Healthcare Legal Background

Our commitment to you

The Information and Advice Service and Toolkit are funded by NHS England, but our expert advice is proudly independent.

At Beacon we also provide paid-for casework services, but this is kept entirely separate from the free advice service. When you call, we will not try to sell you anything and we will only refer you to information about our paid-for services if you ask us to.