NHS Continuing Healthcare Specialists endorsed by Age UK Oxfordshire

FREE Advice

We are able to provide free consultations of up to 90 minutes with an independent NHS continuing healthcare adviser. This is funded by NHS England. Our free ‘Navigational Toolkit’ is designed to help you navigate your assessment or appeal.

Affordable Advocacy

As a social enterprise we are committed to providing affordable services. We do not offer exploitative ‘No Win No Fee’ arrangements and our hourly rate is a fraction of the rates charged by many other firms.

Experienced Caseworkers

All of our caseworkers have a background in either health or social care and are experts in the field of continuing healthcare. We aim to share this experience with you, empowering you to make informed choices along the way.

High Success Rate

Our caseworkers have managed many hundreds of appeals and recovered over £8million in care fees for families. NHS Independent Panel members regularly tell us that our client representation is amongst the best they have seen.

96% Client Satisfaction

Feedback from clients following completion of cases has given us a feedback score of 96% between good and excellent, including where an appeal has been unsuccessful.

Leading Authority

Beacon caseworkers have built a knowledge base of best practice which we use to help NHS trusts improve their continuing healthcare systems. We’ve been commissioned by CCGs and NHS England to provide training, advice and advocacy services across England.

Thank you so much for your part in this process. It has meant so much to us knowing that we had someone who understood the minefield in which we found ourselves and who supported us so brilliantly. We cannot thank you enough.

My brother and I would again like to thank you so much for all your time, patience and compassion. If the PCT had acted with half as much consideration as yourself, this matter would never have arisen.

You have been such a great help and support to me in successfully obtaining retrospective total nursing care. I really do not think we would have it managed it without you and your experience. We cannot thank you enough.

I would like to thank you for your assistance with this matter and have very much appreciated your efficiency and professionalism throughout the whole process. I feel very fortunate to have received the assistance of the service provided through Beacon.

Thank you so much for your very clear and detailed reply to my query, a result I hope!! And once again down to you. I can’t thank you enough – you always have been a beacon of light during the mayhem of the last 5 years!

I just wanted to say once again how much I have appreciated your personal and professional help throughout the appeal process for my wife. You gave me great moral and practical support through an often intimidating process.

I was very impressed with your website and the information on it. It gave very clear and realistic advice.

Thank you very much indeed for your comments about the Checklist Review decision and also your kind advice. L.H. and I really appreciate the care you’ve taken over these matters and won’t hesitate to contact you again if and when appropriate.

Thanks very much for your help and guidance. It has proven a great comfort to the family.

I was very grateful for your toolkit, it was excellent. I found it very useful, particularly for highlighting parts that were relevant to my case.

Working in partnership with

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EAC-FirstStop

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FREE Advice

Affordable Advocacy

Experienced Caseworkers

High Success Rate

96% Client Satisfaction

Leading Authority

Latest News

Due to a huge rise in demand for our free helpline, we have a backlog of enquiries. We are getting back to everyone as quickly as we can, but our response time for free advice is currently up to one week.

We are deeply sorry for this delay.

You can access free and comprehensive written information about the CHC process NOW, by registering here