Our fees

Clear and affordable prices

We are a social enterprise, which means we’re not run for profit. However, we do have to cover our costs and pay our expert team.

We have a transparent, affordable, pricing structure for our chargeable work and you will never be tied into a long-term contract. Our fees are a fraction of many other firms, see below for an example cost comparison based on a case requiring 36 hours of casework for an individual who spent two years in a care home.

Organisation Model Rate Cost exc. VAT Total Charge
Typical Firm No Win No Fee 40% Fee £33,280 £39,936
Typical Firm Hourly Charge £300 £10,800 £12,960
Beacon Hourly Charge £150 £5,400 £6,480

Free information and advice

As well as our chargeable casework, we are proud to provide the FREE Information and Advice Service on behalf of NHS England.

Due to a huge rise in demand for our free helpline, we have a backlog of enquiries. We are getting back to everyone as quickly as we can, but our response time for free advice is currently up to one week.

We are deeply sorry for this delay.

You can access free and comprehensive written information about the CHC process NOW, by registering here