More Information

If you have a specific question or would like to discuss your situation with an expert adviser, please call us on 0345 548 0300. Our team are able to advise you about every aspect of NHS Continuing Healthcare.

If you would prefer to do the research yourself, we’ve put together a free Navigational Toolkit which is designed to answer a number of common questions about NHS Continuing Healthcare and to give you a comprehensive understanding of the current system.

Individual documents in the Toolkit

  • How We Can Help
  • Guide to Continuing Healthcare Assessments
  • Guide to Continuing Healthcare Appeals
  • Continuing Healthcare Legal Background

To download the Navigational Toolkit or to request a copy via post, please enter your details and click ‘Register for your Toolkit’.

NHS Continuing Healthcare National Framework Documents

In addition to our Navigational Toolkit, you may also find it helpful to read the Department of Health’s National Framework for NHS Continuing Healthcare and related toolkits. To save these resources to your computer please click the appropriate links.

National Framework for CHC and FNC – October 2018 Revised

NHS Continuing Healthcare Decision Support Tool – October 2018 Revised

NHS Continuing Healthcare Fast Track Tool October 2018 Revised

NHS Continuing Healthcare Checklist – October 2018 Revised

The following trusted organisations also provide a wealth of useful information on matters related to care and NHS Continuing Healthcare.

Age UK –

Alzheimer’s Society –

FirstStop Advice –

The Good Care Group –

The Good Care Group is the UK’s most awarded home care company whose professional approach to home care enables its clients to live well in their own homes, whilst improving health and wellbeing outcomes. They provide a fully managed home care service throughout England and Scotland, which is inspected and regulated by the Care Quality Commission (CQC) and the Scottish Care Inspectorate. They are specialists in caring for people with dementia, Parkinson’s, MS, Stroke rehabilitation and providing end of life care.

Headway –

Independant Age –

Marie Curie –

Motor Neurone Disease Association –

NHS Choices –

Parkinson’s UK –

Society of Later Life Advisers –

Spinal Injury Association –

UK Care Guide –

UK Care Guide provides information designed to support in all aspects of care.  The website has a wider range of topics such as the pros and cons of Assisted Living or if you are looking at domiciliary care, a calculator to help you work out home care costs.

Due to a huge rise in demand for our free helpline, we have a backlog of enquiries. We are getting back to everyone as quickly as we can, but our response time for free advice is currently up to one week.

We are deeply sorry for this delay.

You can access free and comprehensive written information about the CHC process NOW, by registering here